Associate Director of Youth Support Services
Job Title: Associate Director of Youth Support Services
Status: Full-time, Exempt
Supervisory Relationship: Program Managers, Therapists/Social Workers/Associates
Reporting Relationship: Deputy Director of Programs
Salary Range: $100,000 - $115,000
Benefits Package: Medical, dental, and vision insurance, FSA, generous vacation, sick leave, and holidays, 401k, professional development opportunities
Job Summary:
Youth Alliance is a multi-resource community-based organization committed to providing quality, culturally and linguistically responsive services to youth and families in San Benito and Santa Clara Counties. The Associate Director of Youth Support Services (AD YSS) is a Licensed Clinical Social Worker in current standing with the Board of Behavioral Sciences (BBS), with a minimum of two years experience supervising other clinical staff. Under the general direction of the CEO and Deputy Directors, the Associate Director will be responsible for developing, implementing, and strengthening YA’s continuum of care support services. This will be done through an integrative health model, leading and supervising a professional team of case managers, therapists, associates, and interns who are providing strengths-based prevention, counseling, and intervention services for children, youth, and parents.
The AD YSS will maintain and nurture partner relationships, ensuring effective communication of agency policy, mission, values, and decisions to stakeholders, including staff, partners, funders, and the community. As a critical member of the Leadership Team, the AD YSS will be responsible for the development and implementation of high-quality services using innovative models, such as the Transcultural Engagement Model, Healing Informed Best Practices, and Restorative Justice Healing Schools Model. In collaboration with the Leadership Team, this role will promote self-determination and empowerment for youth and families. Additionally, the AD YSS will lead grant writing efforts to grow the mental health department, set policies aligned to mental health practices and billing, and build community partnerships to drive sustainable growth of youth and family services. Necessary skills include clinical assessment, field-based and outreach services to meet the needs of a critically underserved and high-promise youth and family population. This position will support the expansion of available services and provide critical implementation of the integrative health model that centers youth and family healing, wellness, and self-determination.
The AD YSS will lead the development and implementation of innovative approaches to positive youth development, including establishing restorative justice healing and integrative health groups at the Youth Impact Centers. As an internal and external expert, the AD YSS will provide guidance and expertise on effective strategies for working with promise and high-promise youth, ensuring our programs are tailored to meet their unique needs and promote their growth and success. Hours and caseload are flexible, but evening hours may be required for particular programs and to provide crisis intervention for marginalized populations.
Responsibilities & Duties:
Leadership & Management
Provides overall management, vision, planning, and direction for mental health programs, budgets, staffing, and clients.
Builds key relationships with school districts, collaborative partners, parent/guardian/family, and other community networks related to programs and services for referral or to render services.
Serves on the Leadership Team for general agency oversight; program strategic direction, mental health department growth, community collaborations and partnerships.
Provide regular reports to the Executive and Leadership Team regarding program performance and annual end-of-year report with recommendations for improvement and/or adjustments as appropriate for an increase of funds and services.
Programs & Services
Provides program development, strengthening of practices, and growth as a key decision-maker for programs, budgets, staffing, and clients for programs like:
Avenida - unsheltered youth support services
CARES - Enhanced Case Management & Community Support
CAMINOS - Counseling through Medi-Cal billing, private insurance, or self-pay
Lead and manage special projects to fulfill CalAIM grant requirements associated with new and existing Community Health efforts, ensuring compliance with CalAIM agreement terms.
Provides oversight to clinical staff for case notes completion, and billing compliance.
Manage and support clinical staff in their work with Social Workers and provide central oversight for programs that Social Workers manage across all school sites.
Oversight of clinical staff including one-on-one clinical supervision hours (weekly) and approval of MSW Associate hours.
Support YA’s Internship program of BSW Social Work Interns through CSU Monterey Bay.
Oversees the implementation of policies and practices to ensure the consistent quality of service delivery and compliance with contractual obligations and regulatory bodies.
Develops and implements standards of care and assists staff to work effectively and efficiently for the community.
Plans, organizes, coordinates, monitors and evaluates program components to ensure that youth programs are providing high-quality services that are cost-effective, well-staffed, and able to meet program funding contract requirements and guidelines in a timely manner.
Convene and facilitate regular meetings with program units and cross-functional teams to assess progress and identify challenges related to internal processes, implementation mechanisms, and evaluation methodologies.
Assists the Leadership Team in the planning and modification of program, and plans for new or existing program activities and operations.
Facilitates monthly Mental Health Training, Best Practices, Self-Care and other relevant presentations for all staff.
School, Family, and Community Collaborations & Networks
Provides input into effective community marketing activities and referral processes designed to increase the community’s awareness of YA programs and services.
Provides key external communications related to programs and services, including participation in meetings, events, conferences, trainings, and convenings.
Supports the agency for all collaborations and networks to sustain, improve youth pathways, and develop restorative youth centered and culturally relevant programs.
Design referral and care continuums, create materials for and facilitate training around the systems and integration of the systems into other YA programming, and manage implementation of the systems across school sites and YSS programs.
Talent Development
Supports onboarding and development; oversees and conducts performance evaluations and improvement plans as required, and coordinates the deployment of staff consistent with program needs.
Schedules, plans, and conducts staff meetings and staff development as needed, providing oversight and motivation to staff, associates, and interns.
Work with staff to develop and implement standards of care and assist staff and teams to work effectively and efficiently for the community.
Responsible for the development and coordination of an agency staff mental health development plan, staff recognition/appreciation plan, and cultural competency plan.
Provide subject matter expertise and lead monthly Professional Development sessions for Social Workers.
Development, Fiscal Management, Grant Management, and Program Evaluation
Supports YA’s relationships with evaluators to ensure that program data collection methods are aligned with funder requirements, and consistent with the evaluators’ needs. Reviews YA Programs data and submits monthly, quarterly, and annual program reports as necessary; assures the effective implementation and successful completion of program requirements.
Participates in creating draft annual department and programs budgets.
Other
Work with the Executive and Leadership Teams to develop critical processes and protocols for effective and efficient agency and program implementation.
Be on-call support for YA programs crisis management (e.g., conducting crisis interventions and risk assessments, etc.)
Provides staff support and advocacy to key agency initiatives, Board Committees, and citizen groups as assigned by the CEO.
Educate and advocate for culturally relevant, community-centered Youth Support Services, Restorative Justice, and School-Based Intervention Models.
Other duties as assigned.
Employment Standards:
Training and Experience: Board of Behavioral Sciences registered Licensed Clinical Social Worker (LCSW). Experience working with youth or families in a school or agency setting. Minimum of three years experience supervising non-clinical staff. Minimum of two years experience supervising clinical staff. Clinical experience providing mental health services in the community across different populations (including children and youth) and levels of severity of mental health issues. Experience with compliance for Electronic Health Care Records (EHR) through digital portals, Medi-Cal billing or other private insurance billing.
License: License in Clinical Social Work from the Board of Behavioral Sciences (BBS). A valid CA driver’s license, current car insurance, and a good driving record as recommended by a DMV report and eligibility for class B license if required by assignment.
Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, and sit; use hands and fingers, handle or feel objects, tools, or controls; stoop, kneel. Balancing, Climbing, and Crawling are not required. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Special Requirements: Must be able to meet and receive Fingerprinting/Background Check and TB Test clearance
Benefits:
Healthcare insurance options, dental, vision, retirement, life insurance policy, FSA (flexible spending account), EAP and more!
11+ PTO Days
12 Holiday Days
YA provides 2 additional "rejuvenation days" in December
Yearly Staff Retreat/Team Building, Staff Appreciation events, and other YA Events.
Customize your Work Schedule (dependent on supervisor approval based on positional and departmental needs)
To Apply:
Email Cover Letters and Resumes to careers@youthall.org
Position open until filled. We will be reviewing applications as they are received.
For questions, call Thressa at our Hollister office at 831-205-1464.
Youth Alliance is a 501(c)(3) nonprofit organization that provides innovative and culturally relevant services that strengthen and enrich youth, families, and the community. Youth Alliance has served San Benito County since 1995. Youth Alliance believes long-term community wellness is best done in partnership with youth, families, and stakeholders. YA utilizes a relationship-based outreach model within a framework of positive youth development, family, and personal healing, and social equity to engage, empower, and coalesce resources.
Youth Alliance is an Equal Opportunity Employer
YA is an equal opportunity, affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disabilities, or other applicable legally protected characteristics.
Youth Alliance | 310 4th Street, Ste 101 Hollister CA 95023 (831) 636-2853